Here is a selection of customer feedback from satisfied Feel Good UK customers
Hi, I must compliment you on you service combined with Parcelforce,It is the best service I have ever had from England Sometimes I have had to wait two weeks for a book! I ordered the chicken house from you on the 18th of oct. it arrived before 0900hrs on the 23rd of oct., And there was a weekend between these dates. And it arrived as it was packed first class condition.
I got my coop on the Tuesday after the bank holiday weekend, exactly as promised on the Friday before when the order was placed. Thank you. Really easy to build ! Painted all the panels with Sadolin exterior woodstain and then built it in an hour once the stain had dried 24 hours later. Really easy flat pack and the hens have moved in.
Thank you so much for getting the rabbit hutch to me (2pm today, Tuesday). I have unpacked it and put it in the run, all ready to assemble. I am very impressed by the quality and finish – and the instructions look fine, too. I still can’t get over being able to order it, and being able to talk to a real human being (who was sympathetic and effective), at 8.45 pm on a Sunday. Great! I really will be letting people know about you.
With very best wishes
I’m based in Co Meath – Ireland. Fantastic delivery and ordering service. Ordered it on Tues & got it in my rural Irish location by Thursday. Additional delivery cost for delivery to ROI was very reasonable in spite of 80KG of Polly tunnels etc coming to me.
Also I mucked up giving old CC details and had someone kindly ring me the following day.
Assembly was easy and obvious – myself and my 11 year old son. Price was about 60% of local equivalents.
Dont normally do testimonials but this hits so many “feelgood” buttons. – Thank you –
Great service and an excellent product. So easy to put together and the hens are in it and enjoying better accomodation than they have had for years. Thanks
Hi feelgood, recieved today as you said, greenhouse as you advertised, its up and running more than happy with it and your service and comunications second to none, thanks for your hard work in making your company so user friendly.
Mr M Bannister-Such
I ordered a hen house for 8 and it came next day and I tracked it’s journey easily. The parcel was well wrapped and I put it together on my own. It is a great design and having kept hens for years I am excited-yes, really, as it will make life so much easier, for me and the “ladies” and the garden much neater!!
I must say I am really impressed by the service you have given me.. from start to finish it was a perfect storm of a quality service… I shall be sure to look your company up the very next time I need anything… You certainly made ME feel good
Just to say thank you I recieved my order and it has being a pleasure talking to your advisers who have being very helpful and polite, I was dealt with very quickley and will recommend you to all my friends. Thank You once again.
I just wanted to send this email to say a big “Thank You” for the great service you provided. I only ordered this item on Monday as a christmas present for my son who is studying for his Masters Degree in Sports Therapy and it was delivered to me at my works address by Tuesday morning. Fantastic customer service which is greatly appreciated in this day and age when customer service doesn’t appear to rate very highly with some Companies.
I would definitely use Feel Good again and would also recommend you to others.
Hi, Thank you so much for your prompt service. I received my poly tunnel within 24hrs of my order. The frame went up a treat I plan to cover the tunnel in Feb after the worst of the winter!!
I will certainly recommend your company to my allotment association. And if you are happy for me to do so place an advertisement for your company on our notice board. The frame has already caused quite a bit of interest.
Thank you once again.
Hi, Thanks for the prompt delivery of my Bike Home. It took me and a mate 20 minutes to erect. Very good it is too. I have a CBF1000-A Honda quite a big bike. Just to let you know it went under with no trouble even on the center stand, also I have a Givi rack for a top box bit tight there but miles away from the interior when closed. Thanks again
Steven Algar (Norwich)
What a fantastic service I have received from you. I had a few questions, which you helped me with, great advice. I initially bought one from a local carpenter, and was totally ripped off, no nesting box, not enclosed at night, bad craftsmanship, staining was slapped on, the list is endless………I highly recommend Feel Good, as I did a lot of searching, for the right coop with the right specifications, so glad I found you.
This coop is lovely, great craftsmanship, very well built, love the little window on their door too.
SO EASY to put together, my Husband was at work, but I found the instructions were very easy to follow, even the screws were carefully numbered………A LITTLE TIP…….put the main pieces around a chair, then put together. The pull-out tray makes cleaning so much easier too. It is recommended that you protect the wood too, I struggled to find one in Cornwall, so go online and you will find an eco one, pet and child friendly, worth it to get one that is solvent free £30 for 5 litres and p&p.
I ordered a chicken coop/hen house (model Ark M) on sunday afternoon and was amazed when it was delivered this morning (tuesday) It took my husband 2 hours to assemble the whole thing and i just wanted to let you know we are thrilled with the quality and appearance of it.It has so many features that will enable our new hens to live out their lives in comfort. Wonderful service and excellent product!!! Would recommend it to future customers!! Thank you!!
I just had to tell you that my chicken ark was put together today and we are absolutely delighted with it. What a superb job you have made of it, everything perfect, we cant get over it. Went to a farmers place last week just to compare prices ,Thank god I had ordered this from you. The thing we saw was just a miserable cobbled together thing with no comforts for either hens or owners, I wouldnt have bought anyway.
At that time I had not undone my packages as was waiting for a son to put it together.
Words cannot express our surprise and delight with this. Thank you so much for you caring work.
Just a fast email to let you know how pleased I am with the BikeHome shelter, I have been away for a few weeks so I could not erect the shelter until today it was easy to put up and I found it to be a first class item and my bike (a Triumph Rocket 111 ) this is the bigest motorcycle Triumph make and I can inform you that it fitted with no problem at all and this is the standard model not the large….Very impressive.
Hi There – we ordered a mass bed at 1130 am yesterday & it arrived at 0830 this morning. What fabulous service & it makes a change for someone to get their administration correct let alone perfect! Well done . Will have no hesitation in recommending your company to others. Many thanks.
Alex & Helen Houghton
Received my all in one chicken house today and must say I’m very pleased. I have been trying to buy a good quality chicken house off the internet since April (it is now July) – 2 companies sent me chicken coops of such poor quality (bearing little resemblance to the photos displayed on their sites) that I had to return them. I had begun to despair of finding a site that supplied the item as shown on the screen. I phoned feelgood last week and spoke to Gemma, told her about my disappointments and asked if I could expect the chicken house to look exactly like the impressive photos I was looking at. Not only did she reassure me, she also gave lots of useful chicken advice
(I am new to chicken owning), Wonderful ! The icing on the cake is that the PH01M is a well-made, good quality home for my chickens. Result !
Julie Evans Cardiff
I am writing to let you know how pleased and impressed I am with your customer service. I was extremely happy with the massage couch you supplied 6 months ago – it looks good, and the added extras work really well. As you know I contacted you over the weekend about the headrest. I received a call at the weekend to take details which were thyen passed onto the appropriate person who phoned me first thing on Monday (yesterday). They had all the details to hand and resolved the issue straight away – I received the package this morning (Tuesday). Excellent customer care all round. Thank you.
Just wanted to say that I have received my massage bed this morning and would like to say that I am extremely satisfied and impressed with your customer service, prompt delivery and product quality. I would most certainly recommend your company to anyone pursuing a therapist career.
I’d just like to say a big THANK YOU! I ordered a chicken coup yesterday and at 8.15 this morning it was sitting on my doorstep, quicker than a quick thing! I’m really impressed with the lightening quick service!
Hi just wanted you to know, I bought a 2.5m polytunnel from you 18 months ago and am so pleased with it, I followed instructions and dug it in. It is amazing, it has survived 6 really bad storms so far with gales up to 80 mph + snow and freezing temperatures. We live in a very exposed area, and it is still looking brand new. I have grown an amazing amount of peppers, chillies, tomatoes, salads, strawberries etc. in it. I put in 2 raised beds. I would certainly buy another, and have recommended you to all my friends. Am thinking of putting up a second one to get even more crops this year. I am now practically self sufficient for fruit and veg.I also like the amount of ventilation the tunnel has with the side opening vents which still keep out insects with the netting. Anyone thinking of buying one I say definately “go-for-it” Thank you very much. Kind Regards
I’ve just bought one of these for my four hens. It was easily assembled, single-handed, from flat-pack. Parts all there, guide-holes all in correct place, light enough to carry into place, I am very happy with it. I suggest a sheet of newspaper on the droppings tray to assist cleaning. Would recommend this product to others.
Dear Feel good,
We just had to email you to thank you for the excellent, prompt and amazing service! which by today’s standards is very rare. We received our first order within 2 days and our second order the coop extension and the missing handle also within 2 days of ordering, although we were not expecting it until March 7th.
The products are also better than anticipated and are of a very high quality. We will definitely be using you again, and recommending you to our family and friends. Keep up the good work please feel free to use this email in a testimonial.
Mr & Mrs Welch
Just a line to say i’ve just put together my new chicken house. On behalf of “Tidgey Pud, Tufty, Red and the cockerel Marcus Arelias O’shaunessy (don’t ask) thank you so much. It’s a brilliant design, easy to build and extremely well thought out. I shall recommend you to all my chicken chums.
I just wanted to write to you to say thank you.
The massage bed was delivered on Wednesday 23rd March in the afternoon, which is absolutely wonderful customer service, especially as I did not order the item until 8.30pm on Monday 21st March 2011.
Well done and once again thank you.
Thankyou very much for the prompt delivery of my chicken coop.It arived in good order and was easy to assemble I am well pleased with it.I ordered my coop on thursday lunch time and it arrived the next day, thankyou.
Dear all, My massage table arrived safely yesterday at 3pm. I am most impressed by the quality of the table and whole service.
All the best
From the beautiful and sunny Greece, I have just received, in time, my massage table, and everything are perfect… I cant wait to use it!!!! Wish me luck to my new career… Have a nice day
I would just like to thank you for your excellent service and product.
It only took me 2 hours to complete the assembly of the Chicken Coop and Run and I am delighted with the quality and workmanship and the speed on the delivery.
Many thanks to everyone involved.
Thank you from a sincerly happy customer with your promt replys and efficient handling of order. The polly tunnel was delivered within 24 hours arriving 8.55am wensday 13/07/2011. It was a pleasure to deal with you, and I most certainly will be back and would recermend any one to deal with you, Thank You
Margaret Rose McMullan