Information regarding our delivery procedure is listed below
We aim to dispatch in-stock orders within 48hrs (weekdays only) of receiving payment, we will inform you by email when your order has been dispatched.
Our standard delivery time is up to 3 working days from the day of dispatch to mainland only.
At every stage of your online feel good order an email will be sent confirming payment received through to dispatch.
All items should be checked on arrival for damage. If you are unable to do so they must be signed for as ‘unchecked’, failure to do so in the event that an item is damaged may affect the claims process.
We ship to:
United Kingdom (Excluding Highlands or Off Shore addresses) - Standard Charge per order of £12.99
Europe - Delivery quote during checkout process.
Austria / Belgium / France / Germany / Denmark / Greece / Italy / Netherlands / Portugal / Spain / Sweden / Switzerland / ROI
We are unable to ship to Jersey and Guernsey
We only ship orders over the value of £130 to Europe. These orders are sent with all duty and taxes paid so no additional fee is incurred by the customer.
Most orders are shipped by DX or DPD & they aim to deliver between 7am – 7pm
They are unable to give an exact time for delivery
A signature will be required at delivery. If there will be no one available to sign for your order, you may leave a signed note on your door advising the delivery company what to do (eg leave with a neighbor etc), they will often oblige. If a delivery attempt is made without success, the driver may leave a card, however this is not guaranteed but re-delivery will be attempted the next working day