We offer a one-year warranty against manufacturing defaults across our entire range; This includes faulty design, materials, or workmanship. It does not cover damage caused by wear and tear, which includes damage caused by animals, weather or where the item has been modified.

We aim to dispatch in-stock orders within one working day and deliver them within 4 working days. 

We offer a doorstep delivery with 'The DX' and tracking will be provided via email.

All items arrive flat-packed and require assembly; instructions & fixings are included.

If the product is advertised as a 'pre-order', it will be dispatched once available, and you will be notified via email as it leaves us.

 You are welcome to return any unused, unopened item within 14 days of delivery if you change your mind. Where we arrange collection, a small collection charge is applied.

Any item delivered with a fault or damage should be reported within 7 working days, and we will endeavour to find an acceptable solution as quickly as possible.